Your order is packed discreetly using appropriate insulated materials, and is shipped by tracked courier delivery. We aim to approve and dispatch your order within 24 hours of you placing the order. This does not include weekends or bank holidays.
NB: Dispatch is not guaranteed on the same or next day of placing your order.
To comply with cold-chain requirement, orders are shipped Monday to Thursday in order to reach you within 24-48 hours. Orders placed on a Thursday after 1pm will be dispatched on Monday the following week and delivered to you on Tuesday.
Below are the delivery options and prices:
- UK Mainland Weekday delivery: £8.95
(Dispatched Monday to Thursday via next-day tracked delivery service)
- Northern Ireland: £28.95
(Two-day delivery service)
Please ensure someone is at your given shipping address to receive the medication. Elements Medical will not be liable for any replacements due to missed deliveries. If your parcel is returned back to us due to repeated missed delivery attempts, we will not issue a replacement or refund.
As we are no longer part of the EU, courier companies are no longer guaranteeing timed deliver to the Republic of Ireland. As a result, we are currently not accepting orders from or shipping orders to the Republic of Ireland until further notice.
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NB: All treatment options are subject to the completion and assessment of a medical consultation form
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